Rachael Riggs - Corporate Social Responsibility

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Tourism Vancouver

If you're in a for-profit business, there's a n implicit goal to deliver a return on investment for the shareholders and owners of the business.

There's nothing wrong with doing good things for the community as part of the company's work, but this is generally viewed as something "extra" - independent of the company's main objectives.

But what if you could do good things and help the business?

In this interview with Rachael Riggs, you'll discover:

  • What constitutes "corporate social responsibility"
  • How to incorporate this approach as an effective business strategy
  • Specific examples you can incorporate into your own organization

Sarah Sladek - How to Bridge the Generation Gap in Your Business!

Sarah-Sladek

CEO, XYZ University

If you’re concerned about connecting with people from different generations–whether in the marketplace or the workplace–then you’ll love this interview! Sarah Sladek, author, speaker and consultant, is founder of XYZ University to help organizations identify their competitive advantage, embrace change, bridge generation and talent gaps, and remain relevant to future generations. She has authored two books on the subject.

In this interview, you’ll discover:

  • Baby Boomers, Gen X, and Gen Y...and what makes them unique
  • Understanding how each group functions in the workplace
  • How to market effectively to different generational groups

 


Julia Butler - Start Thinking Like a Child!

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Early Childhood Education Expert

Young children are like sponges - they soak up every new thing with wide-eyed enthusiasm. But somewhere along the way, we lose this ability to seek and assimilate new information, and, in the process, we forget how to learn entirely.

In this fascinating interview, Julia Butler, a nationally recognized expert in early childhood education, will show you how to reignite your passion for learning!

You'll discover:

  • How children actually learn
  • What happens to us when we enter the formal education system
  • 3 specific techniques you can use to incorporate learning into your daily life

Ron Price - Play Nice in Your Sandbox

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Productive Outcomes

Conflict is inevitable. Any time you have two people in a room, something is bound to come up. But it's how you handle these challenges that can make the difference between success and failure. In this fast-paced interview, based on his new book, Ron Price will share proven tips and techniques for conflict management so you can have more peace and productivity with less drama, turmoil and conflict in your workplace.

You'll discover:

  • How to avoid conflict with your team members and co-workers
  • Skills in conflict resolution to successfully navigate through disputes
  • How to get what you need from others without hurting your relationship with them more...

Alyssa Rosenberg - Using PR to Grow Your Business!

Alyssa Rosenberg

Rivers Agency

You can certainly build a business on the results of a successful marketing strategy, but people tend to keep a somewhat narrow view of what this includes. And one of the areas they frequently neglect is PR. In this fast-paced interview, Alyssa Rosenberg, PR and Social Media Executive for Rivers Agency, will share some powerful strategies including:

  • What PR actually means
  • Different approaches you can use to increase public awareness
  • Specific strategies to get your message picked up

Rick Farrell - Tangent Knowledge Systems

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Selling Has Nothing to Do With Selling

The reason companies get commoditized is because salesperson's sales methodology defaults to the prospect's buying system. The way clients buy and select suppliers is more sophisticated than a salesperson’s ability to sell and differentiate products and services. In order for salespeople to enhance their selling position, they must understand the methodology of how people buy and come up with a sales process that levels the playing field and neutralizes the buyer’s inherent advantages.

In this incredible feature-packed interview, you'll discover:

  • Why the mandate of the salesperson is to play the role of a neutral “change agent”
  • How the feature/benefit style of selling more...

Michelle Pascoe - Lessons from an Undercover Customer

Michelle Pascoe

Optimum Operating Procedures and Services

You might think you're providing top-notch service, but is that what your customers are seeing?

In this interview, we'll visit with Michelle Pascoe who joins us all the way from Australia to share her expertise in the area of "Mystery Shopping."

You'll discover:

  • Why mystery shopping is an effective and affordable way to increase customer loyalty
  • How the customer-service landscape has changed
  • What you should measure when assessing your level of service

Deb Calvert - Your Buyers Have Changed. Have You?

Deb Calvert

People First Productivity Solutions

The market has changed dramatically, and so have your customers. Traditional sales techniques aren't nearly as effective as they once were, and you need to adapt your approach if you're going to be successful.

In this fast-paced interview, Deb Calvert will share a bold new approach in sales that's getting measurable results. You'll discover:

  • How to ask questions that buyers genuinely liked answered.
  • Three significant ways today's buyers have changed
  • What can happen when businesses fail to adapt to these changes

Lorie Rosenberg - Go Create YOU! How to Accomplish Your Goals and Transform Your Life!

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Founder of GoCreateYOU! and QualityTalk, Inc.

Creating goals and objectives can make a huge difference in your business or life. Unfortunately, this is an area where most people fall short and why they don't accomplish a lot with their lives. That’s because they haven’t actually formalized their goals or written them down on paper – they are pretty much floating around in their heads. In this interview with the creator of GoCreateYOU.com, you’ll discover how to:

  • Create more meaningful goals that will enrich your life
  • Ensure you will actually follow through and achieve your goals
  • Move yourself in directions you hadn’t even imagined before

Norb Slowikowski - Managing is Leading: Find and Develop Your Personal Leadership Style

Norb Slowikowski

President & Productivity Consultant at Slowikowski & Associates

To get the best results, you have to manage your team effectively, leading each person with a style based on his or her individual skills and abilities. Fortunately, there are some proven techniques that will help you, and we'll review them in this interview with Norb Slowikowski. You'll discover:

  • The key skills a Supervisor or Manager needs to have in order be effective as a leader
  • The various leadership styles and the positives and negatives of each one
  • How managers can establish mutual trust with their people